Addmotor CS Team-Hana
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Recent activity by Addmotor CS Team-Hana-
What Is Your Return Policy And Do You Offer A Warranty?
Return · All Addmotor’s e-bike and accessories will be unreturnable after 14 days of receiving the bike.( Please ensures the preservation of both the outer box and inner packaging. In the event of ...
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Can You Recommend the Rack/Child Seat for My Electric Bike?
Most Addmotor bikes do not support the functionality of adding a child seat due to its frame structure. It may affect the life of the bike and the experience of riding may run into potential risks ...
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Where Can I Ride An Electric Bike? (Ebike Laws)
Electric bicycles are legally the same as ordinary bicycles. You can ride an electric bicycle wherever you can ride a regular bicycle. Ebike laws in each state
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What Does The Serial Numbers Do? Where To Find Them On The Bike?
The serial numbers are very important information to register the A.O.G. and are also the basis for ordering accessories.You can find them below:Bike serial number: Engraved on the headtube/bottom ...
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Why does my ebike have a squeak/buzz sound or noise?
If your ebike has a squeaking sound or noise, please shoot a video of the problem and contact us at support@addmotor.com with your order number. Our support team will help you as soon as possible.
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Motor Fails to Engage Reslove Instruction
There are many factors that might cause the motor to fail to engage. In order to locate the problem, please first have a battery output voltage.Here is the instruction on how to test the battery, a...
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Error Code 30 Resolve Instruction
In general, if you follow these steps as below, error code 30 will appear at a certain step. Then we just need to replace the part that caused this error code 30. When you start to check, please re...
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Error Code Troubleshooting Instructions
In this article, you can find the problem of each error code and be able to find the solution. #21-Abnormal Current: Check if the phase of the motor is short circuiting. #22-Abnormal Throttle: Che...
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Do You Have Any Dealers In My State?
ADDMOTOR TECH (Flagship Store) located at 4188 Arden Drive, El Monte, California, US, 91731. More dealers in the local store: click here Contact the store before you head over to. In case of the...
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Assembly Tutorial & Operations Guide
Addmotor Customer service team is here to assist you! These assembly videos are only a general guide to assist in the assembly of your bike. To assist with the assembly, repair, and maintenance of ...