Addmotor

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  • Where Can I Ride An Electric Bike? (Ebike Laws)

    Electric bicycles are legally the same as ordinary bicycles. You can ride an electric bicycle wherever you can ride a regular bicycle.   Ebike laws in each state

  • What Does The Serial Numbers Do? Where To Find Them On The Bike?

    The serial numbers are very important information to register the A.O.G. and are also the basis for ordering accessories.You can find them below:Bike serial number: Engraved on the headtube/bottom ...

  • Why does my ebike have a squeak/buzz sound or noise?

    If your ebike has a squeaking sound or noise, please shoot a video of the problem and contact us at support@addmotor.com with your order number. Our support team will help you as soon as possible.

  • Motor Fails to Engage Reslove Instruction

    There are many factors that might cause the motor to fail to engage. In order to locate the problem, please first have a battery output voltage.Here is the instruction on how to test the battery, a...

  • Error Code 30 Resolve Instruction

    In general, if you follow these steps as below, error code 30 will appear at a certain step. Then we just need to replace the part that caused this error code 30. When you start to check, please re...

  • Error Code Troubleshooting Instructions

    In this article, you can find the problem of each error code and be able to find the solution. #21-Abnormal Current: Check if the phase of the motor is short circuiting. #22-Abnormal Throttle: Che...

  • Do You Have Any Dealers In My State?

    ADDMOTOR TECH (Flagship Store) located at 4188 Arden Drive, El Monte, California, US, 91731.   More dealers in the local store: click here Contact the store before you head over to. In case of the...

  • Assembly Tutorial & Operations Guide

    Addmotor Customer service team is here to assist you! These assembly videos are only a general guide to assist in the assembly of your bike. To assist with the assembly, repair, and maintenance of ...

  • What Is Your Return Policy And Do You Offer A Warranty?

    Return:♦All electric bicycles of Addmotor will not be refundable 14 days after receipt of the bicycles.♦If the return has been approved, the customer is responsible for packing the bicycle properly...

  • Do I Need To Assemble The Bike Myself?

    Our bikes have completed 85% of the assembly. All you need to assemble is the front wheel, front fender, pedals, and handlebar.Most customers can assemble the bike by themselves. Or you may ship th...